Grand Salon is committed to providing all of our guests with an exceptional experience. Our Cancelation & No Show Policy enables us to utilize available appointment times to better-accommodate other guests who are seeking appointment openings. We appreciate that sometimes life’s priorities can change, but if it is necessary to reschedule or cancel an appointment, we require at least 24 hours notice. A late-cancelation or “no-show” fee, equal to the amount of the scheduled service will be applied and strictly enforced. We do make every effort to fill a canceled spot and if we can rebook it, we’ll waive your cancelation fee. For neuromodulators and fillers, a $50 cancelation fee will be applied.
Grand will gladly refund or exchange any unopened product. If you have purchased and used a product and find that it is not exactly what you wanted, we will exchange the product as along as it’s 75% full and within two weeks of purchase date. We are unable to offer refunds on brushes and hot tools. All boutique items are final sale.
Gift Cards are valid from one year of purchase, are non-refundable and have no cash-value.
All prices are subject to change without notice and prices do vary by stylist. Please click here for current service menu.
We accept VISA, MasterCard, American Express and Discover cards as well as Cash payments. We DO NOT accept checks.